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PartⅢractice
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DialogueA
（A:Shopassistant，B:er）
A:Ihelpyou?
B:Yes.Iboughtayourstoreaforsometime，butnowthecameradoesn'tworkproperly，it'snotfogatall!__________.（我想你们给我换一个。
）
&mehavealook.E'tworkwell!It'saprodu，indeed!
B:Infact，Iuseditcarefullyandtookcareofitproperlybytheinstrubook.
&sagoodprote.__________？（我能看一下收据吗?）
&is!
A:Oh，Iamsorry!__________（它已经过了保修期）.We'tprovidetheaftersalesserviceforyou!
&'smyfault!Butyoulookforthereyexpenditureinyourputer!Asamatteroffathememberofyourstore!__________.（我是你们的老客户了，能不能享有点特权呢?）
A:Pleasewaitased!Yes，andyouhaveagoodcreditexpenditureinourstore!So，hmm…wegiveyethatwewillgiveareplatforyou!
B:Thanksfoodservidextrahelp!
A:It'smypleasure!
DialogueB
（A:erservicerepresentative，B:Mr.Wilson）
&yWaterServiayIhelpyoutoday?
B:I'mggmywaterbill.__________.（我觉得你们上个月多收了我钱。
）
A:I'msorrytohearthat.Whydoyouthinkweuch?
B:Thebillis20tohanlastmonth.
A:I'msorrytohearthat.LetmeaskyouafewquestionsandthenI'llsee>
B:OK，Thankyouforyourhelp.
A:Ofcourse，__________（感谢您提醒我们注意这个问题）.Now，howmuchdoyouusuallypayforye?
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